Flash Global does what no company does. They are service supply chain experts who partner with technology giants like Cisco to manage their warranty replacements and service level agreements worldwide. In other words, they’re the ones responsible for replacing mission-critical parts, like say a server for an Egyptian telecom, in under two hours. Their services are complex, and their brand voice is lively, confident and customer-focused–just the way I like it. It takes a lot to write a readable 15-page white paper on screen, test and repair. See what I mean by reading the entire piece here.